Home Care Sales Consultant

Job Summary

Guiding families through their first conversations about in-home care, the full-time remote Home Care Sales Consultant will manage a high volume of inbound and outbound calls, utilizing customer service and sales skills to connect with potential clients and explain care solutions.

Key responsibilities:

• Manage a steady flow of inbound and outbound calls with potential clients and their families
• Listen to client needs and match them to appropriate care solutions while scheduling follow-up consultations
• Meet or exceed individual and team sales metrics, including call volume and conversion rates

Required qualifications:

• 2+ years of phone-based sales or customer service experience
• Bachelor's degree or equivalent professional experience
• Experience in a fast-paced, high-volume call environment
• Empathetic communicator with the ability to balance compassion and confident sales execution
• Experience in home care, healthcare, or senior services is a strong plus