Home Mortgage Customer Service Specialist

Job Summary

A company is looking for a Home Mortgage Customer Service Specialist.

Key Responsibilities

• Handle service-related inbound customer service calls for mortgage customers
• Provide world-class customer service and support throughout the mortgage process
• Act as a trusted advisor to customers, guiding them effectively

Required Qualifications

• High school diploma or GED
• One or more years of customer service or sales experience
• Willingness to work a Monday-Friday 1st shift schedule
• Ability to work in-office for a minimum of the first 90 days
• Potential for a hybrid work schedule after training completion