Homeownership Specialist

Job Summary

A company is looking for a Homeownership Specialist to facilitate the home buying and selling experience for clients.

Key Responsibilities

• Manage high volume inbound/outbound communications and provide personalized customer service
• Assist clients in the pre-qualification process for home purchases and coordinate with team members for resources
• Maintain accurate information in the CRM system and support strategic growth initiatives

Required Qualifications

• High School Diploma or equivalent required; bachelor's degree preferred
• Previous experience in mortgage, real estate, or hospitality preferred
• Demonstrated ability to guide clients through complex processes required
• Spanish bilingual skills are a plus
• Ability and willingness to work flexible hours, including nights and weekends