Hospital Call Center Representative

Job Summary

A company is looking for a Hospital Prog Call Center Rep.

Key Responsibilities

• Answer telephone calls and provide personalized service to physician callers
• Respond to inquiries with expert knowledge of physicians, services, and programs
• Participate in staff training and act as a resource for co-workers

Required Qualifications

• Two to three years of customer service experience
• Strong basic computer and keyboarding skills
• Knowledge of general computer software, including Microsoft Office
• Fluid knowledge of common medical and hospital terminology preferred
• Experience working in a fast-paced healthcare environment is a plus