Hospital Customer Service Representative

This job has been removed
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Apr 03, 2026
This job expires in: 6 days

Job Summary

A company is looking for a Hospital Customer Service Representative.

Key Responsibilities:
  • Respond to patient inquiries received via the hospital website
  • Assist patients in resolving concerns or questions related to hospital services
  • Document all electronic interactions in the hospital's CRM system while maintaining patient confidentiality
Required Qualifications:
  • High school diploma or equivalent; further education or certification in healthcare administration is a plus
  • Working knowledge of EPIC or other Hospital Information Systems
  • Proven experience in hospital or physician customer service, preferably 2 years
  • Strong proficiency in digital communication tools and platforms
  • Basic understanding of medical terminology is preferred

COMPLETE JOB DESCRIPTION

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