Hospitality Coordinator

Job Summary

A company is looking for a Hospitality Coordinator, Global Dining - West Coast.

Key Responsibilities

• Assist customers with technical questions in real time via email, phone calls, and chat messaging
• Reproduce and troubleshoot software and data issues, managing incident escalations as needed
• Facilitate customized virtual training sessions and communicate customer feedback for product improvement

Required Qualifications

• At least 1 year of working in an office environment
• 1-2 years of hospitality or restaurant experience
• Highly organized and able to manage project timelines
• Ability to work independently and escalate issues when necessary
• Team player with a collaborative mindset