Hospitality Coordinator
Job Summary
Providing exceptional technical support, the full-time Hospitality Coordinator will manage the Tock customer experience through direct interactions with clients via email, phone, and chat, while working Tuesday to Saturday from 2:30pm to 11pm CST.
Key responsibilities
- Assist customers with technical inquiries in real-time through various communication channels
- Reproduce and troubleshoot software and data issues while managing incident escalations efficiently
- Facilitate customized virtual training sessions for customers based on their individual needs
Required qualifications
- At least 1 year of experience in an office environment
- 1-2 years of experience in the hospitality or restaurant industry
- Strong organizational skills with the ability to manage project timelines
- Ability to work independently and escalate issues when necessary
- Team player with effective communication skills
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 47,838 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
