Hospitality IT Analyst

Job Summary

A company is looking for a Hospitality IT Production Management Analyst for a 9-month interim position.

Key Responsibilities

• Provide day-to-day support for hospitality applications and systems
• Coordinate troubleshooting and resolution of system issues with stakeholders and vendors
• Lead user acceptance testing (UAT) and provide training on new system functionalities

Required Qualifications

• Proven analytical and problem-solving skills
• Experience with work order systems such as Jira or IT Connect
• SQL and/or relational database experience
• Basic understanding of compliance, PCI, and SOX requirements
• IT schooling or equivalent job-related experience preferred