Hospitality Manager

Job Summary

A company is looking for a Hospitality Manager responsible for managing the customer experience and providing technical support.

Key Responsibilities

• Assist customers with technical questions via email, phone, and chat
• Reproduce and troubleshoot software and data issues
• Facilitate customized virtual training sessions for customers

Required Qualifications

• At least 1 year of working in an office environment
• 1-2 years of Hospitality or Restaurant experience
• Highly organized with the ability to manage project timelines
• Ability to work independently and escalate issues when necessary
• Hospitality leadership experience preferred