HR Benefits Specialist

Job Summary

Serving as the primary contact for benefits-related inquiries, the full-time HR Benefits Specialist will provide customer-focused support, manage benefit enrollments and changes, and promote effective use of HR self-service tools in a fully remote environment.

Key responsibilities

• Serve as the primary contact for benefits-related inquiries via phone, email, and help desk
• Process benefit enrollments, changes, terminations, and qualifying life events in compliance with plan rules and regulations
• Track and communicate inquiry status updates to ensure a seamless employee experience

Required qualifications

• Experience in HR or benefits administration
• Knowledge of benefits enrollment processes and regulations
• Proficiency in using HR self-service tools and systems
• Strong organizational skills and attention to detail
• Ability to work collaboratively within a team environment