HR Coordinator

Job Summary

A company is looking for an HR Coordinator to provide exceptional support to employees in a remote role.

Key Responsibilities

• Respond to employee inquiries regarding HR benefits, policies, and employment-related matters
• Log cases into the case management system to track and resolve issues efficiently
• Guide employees through various life-cycle processes and collaborate with team members to improve employee satisfaction

Required Qualifications

• High school diploma or equivalent; Bachelor's degree preferred
• Several years of experience in human resources and customer service, ideally in a call center environment
• Solid understanding of state and federal employment laws, including ADA, FMLA, and workers' compensation
• Knowledge of ServiceNow or similar case management systems is a plus
• Bilingual proficiency in English and Spanish is highly desirable