HR Enterprise Process Leader

Job Summary

Driving strategic HR process improvements, the full-time AVP, HR Enterprise Process and Quality will design and govern end-to-end HR solutions delivery processes, focusing on AI enablement and operational excellence, while working remotely with occasional presence in Hartford, CT or Woonsocket, RI.

Key responsibilities

• Define and implement HR process architecture aligned with organizational objectives, ensuring end-to-end design
• Lead continuous improvement initiatives using Lean and Six Sigma methodologies to enhance service quality and efficiency
• Oversee the enterprise intake process for new HR work, ensuring alignment with strategic priorities and operational capacity

Required qualifications

• 15+ years of experience in HR operations, shared services, or enterprise process roles
• Proven track record in leading HR process design and governance initiatives in complex organizations
• Lean Six Sigma Green Belt certification or equivalent experience
• Experience with major HCM platforms and HR service delivery tools
• Bachelor's degree required