HR Generalist

Job Summary

A company in the customer service industry is looking for an HR Generalist.

Position Responsibilities:

• Serve as the functional leader for one or more key HR responsibilities with major focus on associate relations, compliance, training and other HR functions
• Create and support retention initiatives by executing programs developed to improve associate morale, satisfaction, productivity and retention
• Support administration of HR policies, processes and procedures

Required Qualifications:

• College degree or equivalent required
• Professional Human Resources certification (PHR) and/or continuing education
• Generally 5 or more years progressively responsible experience as a Human Resources Manager, Generalist, or Specialist with experience in associate relations, learning and development, problem and conflict resolution and recruiting non-exempt personnel in a high-volume environment
• Experience managing, coaching, and developing others
• Experience demonstrating extensive knowledge, interpretation, and application of employment laws