HR Hub Specialist

Job Summary

As the first point of contact for HR inquiries, the full-time HR Hub Specialist will manage HR programs, streamline processes, and provide excellent support in a remote call-center environment during regular business hours.

Key responsibilities

• Support the Employee Service Center by answering questions and directing employees to resources
• Ensure clean and accurate data management while managing processes for employees on leaves
• Utilize team tools and resources to automate processes and develop standard work for the team

Required qualifications

• High School Diploma or GED
• 2-5 years of experience in a relevant HR role
• Experience in a fast-paced, high call volume environment
• Technical skills in customer service and ticketing technology
• Strong problem-solving and collaboration skills