HR Implementation Manager

Job Summary

Guiding clients through the onboarding process onto a SaaS-based HR platform, the full-time remote HR Implementation Manager will manage implementation projects, align client needs with platform capabilities, and ensure smooth transitions to maximize client value.

Key responsibilities

• Serve as the main point of contact for clients from point of sale through deployment
• Gather system requirements and business objectives, and provide guidance on best practices for successful deployment
• Analyze operational data to identify project risks, maintain detailed project plans, and communicate project status to stakeholders

Required qualifications

• Minimum of 3 years of experience as an Implementation Manager, Project Manager, or Customer Success Manager
• Strong understanding of SaaS and the technology industry
• Knowledge of HR practices and project management experience
• Demonstrated ability to leverage AI tools for implementation planning and process improvement
• Fluency in Spanish (written and verbal) is a plus