HR Operations Manager

Job Summary

Leading HR Operations and Employee Relations, the fully remote Manager, HR Operations & Employee Relations will manage performance management processes, oversee core HR functions such as Payroll and Benefits, and guide leaders on employee-related decisions and investigations.

Key responsibilities

• Owns and manages the end-to-end performance management process, including coaching managers on documentation and tracking
• Serves as the central owner of all Employee Relations matters, conducting investigations and advising on performance issues
• Provides operational oversight across HR Operations functions, ensuring accurate and efficient processes

Required qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience
• 5+ years of progressive HR experience, including Employee Relations and HR Operations exposure
• Strong background in Employee Relations, with experience managing investigations and complex situations
• Demonstrated ability to coach and influence managers on performance-related decisions
• Experience overseeing HR Operations functions, including Payroll, Benefits, and Compliance