HR Service Center Representative

Job Summary

A company is looking for an HR Service Center Representative to join their HRAnswers team as they expand their customer support globally.

Key Responsibilities

• Provide HR guidance and information to employees while focusing on exceptional customer service
• Manage a high volume of employee requests and tickets, tracking and documenting progress
• Support customers on core HR programs and collaborate cross-functionally to handle complex situations

Required Qualifications

• At least 3 years of experience in a client-facing HR role with HR domain knowledge
• Experience with end-to-end HR offerings, including LOA, Payroll, and Benefits
• Familiarity with Workday or similar HCM systems
• Educated to degree level (BA/BS Degree) or equivalent experience
• Experience with ServiceNow, Jira, or similar ticketing systems