HR Service Center Specialist

Job Summary

A company is looking for an HR Service Center Specialist.

Key Responsibilities

• Serve as the initial point of contact for customer inquiries related to HR transactions and policies
• Process Workday transactions including data changes, onboarding, and terminations
• Utilize case management tools to track inquiries and escalate issues as needed

Required Qualifications

• 3+ years of HR experience, particularly in HR administration or service center operations
• 1-3 years of customer service experience preferred
• Understanding of HR functional areas and business processes
• Proficiency in HR Management Systems, preferably Workday
• Ability to maintain confidentiality and manage sensitive data accurately