HR Service Partner

Job Summary

Supporting HR operations remotely, the full-time HR Service Partner will manage HR-related inquiries, ensure timely resolution of cases, and execute HR transactions while maintaining high service quality standards.

Key responsibilities

• Serve as the first point of contact for HR-related inquiries from associates and leaders
• Manage an assigned caseload through the ticketing system, ensuring timely and accurate resolution of HR cases
• Execute HR transactions in Workday and ensure consistent application of HR policies and procedures

Required qualifications

• 1 year of experience in HR, customer service, or administrative support
• High School Diploma or equivalent
• Fluency in English and Spanish
• Proficiency with the MS Office suite and familiarity with HRIS, preferably Workday
• Ability to handle confidential and sensitive employee information with sound judgment