HR Shared Services Administrator

Job Summary

A company is looking for an HRSS Administrator.

Key Responsibilities

• Serve as the first point of contact for HR-related inquiries via phone and email, ensuring exceptional service
• Provide guidance on HR policies and maintain confidentiality of sensitive team member information
• Support daily HR operations in Workday, including processing new hires and managing I-9 and E-Verify processes

Required Qualifications

• High school diploma or GED required
• 1+ year of call center or phone-based customer service experience required
• Prior HR or shared services experience preferred
• Proficient in Microsoft Office; experience with Workday and Salesforce is a plus
• Ability to work independently in a fast-paced, remote environment