HR Specialist, Employee Services

Job Summary

A company is looking for a Human Resource (HR) Specialist, Employee Services.

Key Responsibilities

• Serve as the primary contact for employees on HR matters, providing exceptional customer service
• Facilitate resolution of employee and manager inquiries and provide subject matter expertise on benefits and leave
• Collaborate with HR leadership and other service delivery areas on process improvement initiatives

Required Qualifications

• Ability to work in the Eastern time zone
• Minimum of a Bachelor's Degree in a business-related field with 2+ years of relevant experience, or equivalent experience with lower education levels
• Experience resolving complex issues and interpreting internal policies and procedures
• Strong computer skills, including proficiency with Microsoft Office
• Commitment to outstanding customer service for both internal and external clients