HR Support Center Representative

Job Summary

A company is looking for an HR Support Center Representative I to serve as a primary point of contact for HR-related inquiries.

Key Responsibilities

• Handle incoming calls, emails, and other communications regarding HR inquiries such as benefits and policies
• Update and maintain employee records in the HRIS accurately and confidentially
• Provide guidance on HR processes including onboarding, employee relations, and benefits enrollment

Required Qualifications

• High School Diploma or Equivalent required
• 1-2 years of Customer Service/Call Center experience required; 0-1 year of Human Resources experience preferred
• Knowledge of HR policies and procedures is beneficial
• Proficient computer skills, including HRIS and Microsoft Office
• Experience in a fast-paced environment is preferred