HRIS System Administrator

Job Summary

Supporting day-to-day troubleshooting and administration for UKG systems, the full-time HRIS System Administrator will manage employee and manager tickets related to timekeeping, payroll, and scheduling, while collaborating with HR, Payroll, and IT teams.

Key responsibilities

• Respond to and resolve tickets related to UKG timekeeping, scheduling, and payroll functionality
• Troubleshoot system issues, including login problems and time-entry errors, while assisting with routine system configuration changes
• Support pay-period close activities by identifying and resolving timecard exceptions and documenting recurring issues

Required qualifications

• Associate Degree required; Bachelor's Degree preferred
• Minimum 2 years of experience in a support role using a ticketing system
• Basic experience with SQL queries and knowledge of timekeeping systems (e.g., UKG/Kronos)
• Understanding of payroll processes and HRIS operations
• Experience writing test cases and supporting User Acceptance Testing (UAT)