Hurricane Relief Call Center Agent

Job Summary

A company is looking for a Hurricane Relief Call Center Representative to assist customers during disaster relief efforts.

Key Responsibilities:

• Assist customers with service inquiries
• Learn common requests and solutions to improve customer experience
• Utilize service techniques and escalate customer dissatisfaction as needed

Required Qualifications:

• Must be 18 years of age or older
• High school diploma or equivalent
• Basic knowledge of Microsoft Office Suite
• Ability to maintain regular attendance and punctuality
• Must be customer service oriented