Hybrid SaaS Renewal Representative

Job Summary

Managing a portfolio of subscription renewals, the full-time Hybrid SaaS Renewal Representative will engage customers to drive on-time renewals and expansion while collaborating with cross-functional teams in a remote environment.

Key responsibilities

• Drive on-time renewals and upsell opportunities for a portfolio of subscription accounts
• Engage with customers to scope environments and present renewal options
• Maintain accurate pipeline and forecasting data in Salesforce

Required qualifications

• 4-6 years of experience in renewals, inside sales, or a related customer-facing sales role
• Proven ability to manage multiple opportunities and priorities simultaneously
• Experience using Salesforce CRM and sales enablement tools
• Familiarity with subscription-based sales motions and pipeline management
• Strong organizational skills with a results-driven mindset