IAM Support Analyst

Job Summary

To support day-to-day IAM operations in a highly regulated financial services environment, the contract IAM Support Analyst will provide user provisioning, manage access-related incidents, and assist with compliance audits while working remotely.

Key Responsibilities

• Provide day-to-day support for IAM operations, including user provisioning and access modifications
• Manage and resolve access-related incidents and service requests in accordance with SLAs
• Perform access reviews and audits to ensure compliance with security policies

Required Qualifications

• 2-5+ years of experience in Identity and Access Management or IT Security support
• Strong understanding of IAM concepts including provisioning, authentication, and RBAC
• Experience with Active Directory, Azure AD (Entra ID), or similar directory services
• Familiarity with ticketing systems such as ServiceNow
• Basic understanding of security and compliance frameworks (SOX, PCI, etc.)