IAM Technician

Job Summary

A company is looking for a Technician in Technical Services, specializing in Identity and Access Management (IAM).

Key Responsibilities

• Manage user groups, rules, and workflows within Okta and Google Workspace
• Configure applications with single sign-on (SSO) and respond to employee help requests
• Collaborate with various teams to optimize IAM workflows and implement automation opportunities

Required Qualifications

• Experience managing corporate identities and administering cloud identity providers like Okta and Google Workspace
• Knowledge of authentication and authorization protocols (SAML, OAuth 2.0, OpenID)
• Experience managing a ticket queue within an IT Service Desk environment
• Ability to implement and support new technologies organization-wide
• Experience working remotely while collaborating with multiple teams and stakeholders