ICF Certified CX Coach

Job Summary

A company is looking for a CX Coach (VP+).

Key Responsibilities

• Providing 1:1 coaching to members through virtual sessions using the coaching platform and tools
• Participating in ongoing training sessions to enhance coaching abilities and skills
• Communicating with members via email or chat in the app between sessions

Required Qualifications

• 20+ years of experience in customer success/experience roles, preferably in technology or tech-adjacent industries
• Experience coaching individuals; coaching certification is a plus but not required
• Commitment to dedicate a minimum of 12+ hours per month for at least 24 months
• Ability to work in a constantly-changing startup environment
• Based in North America or Europe