Idaho Licensed Call Center Representative
Job Summary
To support customer engagement, the full-time Idaho Licensed Call Center Representative will deliver meaningful solutions through inbound phone interactions, assist customers with inquiries, and build relationships, all while working remotely from 10:30 am to 7:00 pm MDT.
Key responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues via phone
- Educate customers on banking products and services to enhance their experience
- Participate in a comprehensive 13-week virtual training program to develop skills in technology and banking
Required qualifications
- High School diploma or equivalent
- Must reside within 90 miles of an Idaho location
- Experience in customer service and problem-solving
- Familiarity with banking and financial services is a plus
- Proficiency in computer software and strong keyboarding skills
Complete Job Description
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