Idaho Licensed Resolution Manager

Job Summary

Experienced in claims management, the full-time Idaho Licensed Resolution Manager will analyze and resolve complex workers' compensation claims while providing exceptional customer service and ensuring compliance with policies and regulations in a fully remote work environment.

Key responsibilities

• Execute decision-making to analyze claims exposure and determine appropriate resolutions
• Interact with various parties involved in the claims process to ensure effective communication and resolution
• Document and communicate claim activity efficiently to support the outcomes of claim files

Required qualifications

• High School Diploma
• Minimum of 3 years related claims experience
• Active Adjusters' licenses in all applicable states
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software