iGaming Customer Support Agent

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Jun 11, 2025

Job Summary

A company is looking for a Customer Support and Payment Agent.

Key Responsibilities
  • Provide daily support to players via chat, emails, and phone
  • Troubleshoot player issues and collaborate with internal teams for resolution
  • Process customer payments and manage related inquiries
Required Qualifications
  • 2+ years of customer support and payment experience in iGaming
  • Proven experience in customer support within the iGaming sector
  • Experience with tools like Talktwo and Sumsub
  • Experience handling customer payment requests
  • Fluent in English

COMPLETE JOB DESCRIPTION

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