iGaming Operations Account Manager
Job Summary
Owning operational success for a dedicated portfolio of iGaming clients, the full-time Operations Account Manager will ensure client retention and account growth by coordinating internal teams and managing contractual commitments in a remote environment.
Key responsibilities
- Manage day-to-day communication and operational success for assigned iGaming clients
- Coordinate cross-functional teams to meet client requests and track performance metrics
- Identify process improvements and manage contract renewals while ensuring compliance with agreements
Required qualifications
- 2-3 years of experience in account management or project delivery, with at least 1 year in iGaming
- Fluency in English and either Ukrainian or Russian
- Hands-on experience with task management tools and SDLC workflows
- Fundamental understanding of web services, APIs, and technical integrations
- Proficiency with MS Excel, PowerPoint, CRM platforms, and BI reporting tools
Complete Job Description
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