Illinois Licensed Client Service Manager

Job Summary

A company is looking for a Personal Lines Client Service Manager II to manage a diverse book of personal lines business and ensure high-quality insurance solutions for clients.

Key Responsibilities

• Oversee day-to-day account management and ensure service exceeds expectations
• Act as a key point of contact for clients, addressing inquiries and resolving issues
• Monitor account performance and identify opportunities for growth and improvement

Required Qualifications

• Bachelor's degree with 3+ years of client service and/or claims management experience, or High School degree/GED with 8+ years of experience
• Producer's License and proficiency in Microsoft Office
• Appropriate licensing as required
• Preferred knowledge of insurance and experience managing client relationships
• Solid financial acumen is preferred