Illinois Licensed Insurance Agent

Job Summary

A company is looking for an Insurance Agent (Customer Service Focused) who will assist customers with inquiries and issues related to products and services.

Key Responsibilities

• Responds to internal and external inquiries within stated service level agreements
• Manages incoming contacts regarding customer questions, complaints, and general inquiries
• Analyzes, researches, and resolves problems and discrepancies for member accounts

Required Qualifications

• 2 years of customer service, call center, or relevant experience
• Must have and maintain a Property & Casualty License, or obtain it within 45 days of hire