Illinois Licensed Salesforce Administrator

Job Summary

Managing daily Salesforce administration and support, the full-time Illinois Licensed Salesforce Administrator will customize objects and fields, develop reports and dashboards, and partner with cross-functional teams in a remote work environment.

Key responsibilities

• Administer and support Salesforce by customizing objects, fields, and layouts
• Collaborate with product owners to align Salesforce functionalities with business needs
• Create and maintain documentation on processes and troubleshoot system issues

Required qualifications

• Bachelor's Degree in Computer Science, Management Information Systems, or related discipline, or a High School Diploma with 3+ years of relevant experience
• 1 to 2 years of IT experience related to Salesforce administration
• Experience managing escalations from stakeholders and business users
• Hands-on experience with Salesforce and CRM systems
• Salesforce Administrator Certification preferred