Illinois Scheduling Assistant

Job Summary

To enhance the efficiency of healthcare professionals, the full-time remote Illinois Scheduling Assistant will manage scheduling and contact center activities, answer inbound calls for patient appointments, and document patient medical histories in the electronic medical record (EMR).

Key responsibilities

• Assists with scheduling and contact center activities
• Answers inbound calls to schedule appointments for new or existing patients
• Collects and documents patient medical history into the electronic medical record (EMR)

Required qualifications

• High school diploma or equivalent; healthcare-specific training preferred
• Ability to maintain strict patient confidentiality and adhere to US HIPAA laws
• Self-motivated, detail-oriented, and able to work independently
• Reliable high-speed internet connection and a quiet, private workspace
• Empathy and a caring attitude towards patients