Imaging Support Specialist

Job Summary

Collaborating with clients and internal teams, the full-time Imaging Support Specialist will oversee image-related operations, ensuring quality and accuracy while managing departmental production and client interactions remotely.

Key responsibilities

• Monitor and manage daily imaging processes, ensuring quality service delivery and adherence to standards
• Assist in creating reports and metrics for senior management, focusing on quality control and operational efficiency
• Train and develop staff to maintain departmental efficiencies and provide backup coverage for Imaging Specialists

Required qualifications

• High School Diploma or equivalent required
• Strong knowledge of mortgage-related origination documents
• Proficiency in Microsoft Office applications, particularly Outlook, Excel, and Word
• Detail-oriented with the ability to work with databases and meet deadlines
• Ability to work independently and collaborate effectively in a team environment