IME Operations Manager

Job Summary

Seeking a full-time remote IME Operations Manager, the successful candidate will oversee the scheduling and coordination of Independent Medical Examinations (IME), Record Reviews, and Functional Capacity Evaluations (FCE), ensuring exceptional client service and efficient operations.

Key Responsibilities:

• Coordinate IME, Record Reviews, and FCE by reviewing claims and ensuring client requirements are met
• Manage scheduling, logistics, and communication of appointment details to all parties involved
• Supervise the Assistant Operations Manager, focusing on training, performance management, and team development

Required Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
• 1 to 3 years of experience in customer service, scheduling, or healthcare support required
• Preferred experience in IME, medical administration, or insurance industry roles
• Leadership experience in coaching or supervising a small to mid-size team preferred
• Proficiency with Microsoft Office Suite products