IME Operations Manager

Job Summary

Seeking a full-time remote IME Operations Manager to oversee scheduling and coordination of Independent Medical Examinations (IME), Record Reviews, and Functional Capacity Evaluations (FCE), while ensuring exceptional client service and efficient operations.

Key Responsibilities:

• Coordinate IME, Record Reviews, and FCE by reviewing claims and ensuring client requirements are met
• Manage appointment scheduling, logistics, and communication with all parties involved
• Supervise the Assistant Operations Manager, focusing on training, coaching, and performance management

Required Qualifications:

• High school diploma or equivalent (required); Associate's or Bachelor's degree in a relevant field (preferred)
• 1 to 3 years of experience in customer service, scheduling, or healthcare support (required)
• Preferred experience in IME, medical administration, or the insurance industry
• Leadership experience supervising a small to mid-size team (preferred)
• Proficiency with Microsoft Office Suite products