Implementation Consultant

Job Summary

Working remotely in a full-time capacity, the Implementation Consultant will architect, design, and build solutions on the HighQ platform, ensuring client onboarding and training while managing multiple client accounts and delivering high-quality customer service.

Key responsibilities:

• Architect and implement solutions based on client use cases and project requirements
• Onboard and train clients, providing guidance on how services and solutions meet their goals
• Collaborate with cross-functional teams to deliver comprehensive solutions and support business-critical initiatives

Required qualifications:

• 1-2 years of implementation experience in SaaS or Enterprise Solutions
• Knowledge of Legal Software products is preferred
• Experience in a corporate legal department or law firm is preferred
• Strong technical affinity for software and data analytics
• Proven track record of customer satisfaction and consultative problem-solving skills