Implementation Consultant

Job Summary

To support the successful deployment of Amper, the remote Implementation Consultant will lead customers through the onboarding journey, ensuring effective configuration, installation, and adoption of manufacturing visibility solutions while leveraging strong project management and technical implementation skills.

Key Responsibilities

• Own customer implementations from post-sale kickoff through successful go-live, ensuring projects are delivered on time and aligned to customer expectations
• Serve as the primary implementation lead and trusted advisor during onboarding, installation, configuration, and early adoption
• Assess customer manufacturing environments and recommend effective approaches for hardware placement, machine connectivity, and system setup

Required Qualifications

• 3-5+ years of experience in a customer-facing implementation, solutions consulting, or similar role
• Experience working in or with manufacturing environments is required
• Strong understanding of shop floor operations, industrial equipment, and manufacturing processes
• Engineering background preferred, such as manufacturing engineering, industrial engineering, or related technical discipline
• Strong project management skills with experience leading complex implementations involving multiple stakeholders and timelines