Implementation Coordinator

Job Summary

A company is looking for an Implementation Coordinator.

Key Responsibilities

• Oversee the Change Management process and maintain accurate records of changes and their impacts
• Lead CAB meetings to review and approve change requests, ensuring alignment with organizational goals
• Coordinate the implementation of Managed Services projects and initiatives, including contract implementation meetings

Required Qualifications, Training, and Education

• Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience
• 5 to 8 years experience in a service-oriented organization preferred
• PMP or CMP certification preferred
• ITIL Foundations Certification preferred, may be required within the first year if not already obtained
• Familiarity with ServiceNow and ITIL Change Management processes is a plus