Implementation Coordinator

Job Summary

To support client onboarding and application adoption, the full-time Implementation Coordinator will manage customer-facing project services, coordinate with various teams, and ensure a smooth implementation process remotely.

Key responsibilities

• Manage customer-facing project services and ensure adherence to project timelines
• Coordinate onboarding processes with Sales, Professional Services, and Customer Solutions for multiple clients
• Communicate project status and milestones effectively to clients while engaging with Engineering to resolve implementation issues

Required qualifications

• 4-year college degree or equivalent experience
• Salesforce experience preferred
• 1-2 years of client-facing experience preferred
• 1-2 years of experience in a high growth or SaaS company
• Project management experience preferred