Implementation Director

Job Summary

A company is looking for an Implementation Director to oversee the delivery of services and technology to clients through effective project management and client relationship management.

Key Responsibilities

• Coordinate and manage implementation efforts, ensuring alignment with project plans and client needs
• Establish and maintain professional relationships with client departments and serve as the primary contact throughout the implementation process
• Identify and lead process improvement initiatives to enhance departmental performance and service delivery

Required Qualifications

• Bachelor's Degree required
• PMP Certification preferred
• 6+ years of experience in program and complex project management, particularly in health plan systems delivery
• Proficient in Microsoft Office Suite and functional SQL experience
• Health Claims system knowledge on platforms such as Facets or Amisys is preferred