Implementation Director

Job Summary

A company is looking for an Implementation Director to manage the delivery of services and technology to clients.

Key Responsibilities

• Coordinate and manage implementation efforts, ensuring adherence to project plans and milestones
• Establish and maintain professional relationships with client departments and serve as the primary contact
• Oversee process improvement initiatives and lead a team to enhance service delivery and customer satisfaction

Required Qualifications

• Bachelor's Degree
• PMP Certification preferred
• 5+ years of experience in program and project management, particularly in health plan systems delivery
• Knowledge of health claims systems such as Facets or Amisys
• Proficiency in Microsoft Office Suite