Implementation Lead Business Solutions

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 01, 2024
This job expires in: 18 days

Job Summary

A company is looking for a Business Solutions Implementation Lead.

Key Responsibilities:
  • Manage the onboarding of legal plan and identity theft protection benefit programs for customers
  • Communicate with brokers and customers, develop implementation schedules, and host virtual meetings
  • Provide customer support, handle inquiries, and build positive relationships with clients

Required Qualifications:
  • Experience in implementation management or customer support roles
  • Knowledge of group benefits administration and system set-up
  • Ability to prioritize tasks and handle complex accounts
  • Experience in sales presentations and group communication materials preparation
  • Strong understanding of customer demands and expectations

COMPLETE JOB DESCRIPTION

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