Implementation Manager

Job Summary

A company is looking for an Implementation Manager to lead client onboarding and provide technical guidance.

Key Responsibilities

• Provide technical and operational guidance to clients during onboarding
• Collaborate with Product, Engineering, and Account Management teams to streamline client onboarding processes
• Identify potential risks and develop strategies to mitigate them while managing implementation timelines

Required Qualifications

• 4+ years in a client-facing delivery role
• Technical aptitude with an understanding of web applications and web services APIs
• Experience implementing enterprise software solutions
• Experience interfacing with technical teams
• Proven ability to create detailed implementation plans and manage resources effectively