Implementation Manager

Job Summary

A company is looking for an Implementation Manager to lead customer implementations and ensure successful product adoption.

Key Responsibilities

• Serve as the product expert and technical advisor to customers
• Lead post-sales implementations and develop customized implementation proposals
• Collaborate with cross-functional teams to ensure successful implementation outcomes

Required Qualifications

• 5+ years of experience in implementation, solutions consulting, or pre-sales engineering in SaaS
• Proven success in implementing SaaS applications for complex enterprise customers
• Familiarity with sales technology and data flows, AI/ML concepts, and APIs
• Experience in growth-stage companies, particularly in developer tools or data analytics
• Strong stakeholder management skills and ability to work with cross-functional teams