Implementation Manager

Job Summary

A company is looking for an Implementation Manager to oversee complex client implementations and enhance the client experience.

Key Responsibilities

• Design project plans tailored to client needs to ensure satisfaction and product adoption
• Secure stakeholder buy-in and manage cross-functional teams to meet project milestones
• Collaborate with various departments to ensure timely completion of technical deliverables and streamline client workflows

Required Qualifications

• 3-5 years of experience in managing complex client deployments and platform implementations, preferably in a B2B SaaS environment
• Ability to take a consultative approach to software implementation and understand client business needs
• Technical knowledge relevant to the industries and solutions being implemented
• Strong project management skills, including resource allocation and risk management
• Proactive approach to identifying and addressing challenges with a strong sense of ownership