Implementation Manager

Job Summary

A company is looking for an Implementation Manager - Practice Management.

Key Responsibilities

• Lead end-to-end implementation process for new customers, ensuring timely and successful onboarding
• Coordinate cross-functionally with internal teams to deliver seamless onboarding experiences
• Own Time to Value (TTV) metrics and drive continuous improvement in implementation timelines

Required Qualifications

• 3-5 years of experience in implementation, onboarding, training, or customer success roles
• Proven track record of successful software implementations or SaaS onboarding
• Solid knowledge of Practice Management in the ABA space or a related field
• Experience with CRM systems and project management tools
• Exceptional training ability with strong classroom management skills